Learning
All people at work need to learn all the time. Sustainable business advantage only arises in the knowledge economy through constant development of knowledge and its uses. As relationship thinking and trust grow, the confidence to develop, experiment, change and adapt grows too. For many at work, learning and change are risky. If we are to take risks we need to feel confident in the relationships around us. A team with high RQ will have shared thought and diversity of thinking. It will have trust, through respect for difference and empathy for others. As a result, it is change ready, capable of learning, adapting and developing rapidly and together. No more individual heroes, but a learning team that is collectively strong.

